Career Opportunities with Airlie Foundation

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Director of Human Resources

Department: Human Resources
Location: Warrenton, VA

Job Summary


Directs and ensures the efficient administration and management of the human resources function to
include recruiting, training, wage/benefit administration, compliance with statutory requirements and
the execution of associates relations activities, in order to provide each department with the personnel,
guidance, and support necessary to achieve their guest service and business objectives.


Summary of Essential Job Functions


• Direct and instruct the management staff in effective recruiting and interviewing techniques
using methods such as verbal presentations and written directions to ensure the hiring and
retention of qualified and efficient associates. Promotes PM Hotel Group recruiting and onboarding
activities. Source candidates and conduct interviews for all management positions.


• Ensure that associates are developed and utilized to their maximum potential by controlling
the implementation, administration and monitoring of all property, corporate/regional trainer,
brand and other training programs. Instruct training classes, analyze and review current and
proposed methods, consult with and make recommendations to the management staff for
improvement.


• Monitor the associate performance appraisal program. Read and analyze evaluations and
goals to ensure appraisal comments are appropriate and goals are measurable and
achievable. Direct and administer associates relations programs and activities such as
associate recognition and service award ceremonies, social functions and general hotel
meetings to maintain a positive associate relations climate.


• Develop, implement and administer policies and programs related to the management of all
hotel personnel to ensure the maintenance of a positive and productive employment
environment. Monitor same for fair and consistent application.

• Ensure compliance with all state and federal laws and regulations which pertain to human
resources by reviewing current management practices, implementing new procedures and
communicating verbally and in writing any new requirements. Oversee compliance with
Affirmative Action Plan.


• Provide assistance, guidance and counseling to the General Manager, management staff and
associates in order to maximize the quality and professionalism of the hotel staff by listening
and interpreting concerns and objectives and seeking solutions.


• Control the administration of wages and benefits to ensure the accurate and equitable
application of same, analyzing and applying information retrieved from moderately complex
reports, manuals and/or computer systems.


• If applicable, manage all labor relations activities by administering union contracts and
ensuring compliance. Respond to all grievances in writing, negotiate settlements and act as
the hotel representative at all arbitrations.


• Ensure all other pre-selection activities are completed, including drug testing (for appropriate
positions), reference checks, etc., to ensure compliance with all Company policies and
procedures.


• Ensure all new hires and existing associates possess proper employment
eligibility verifications.


• Communicate both verbally and in writing to provide clear direction to staff.


• Comply with attendance rules and be available to work on a regular basis.


• Perform any other job-related duties as assigned.


Abilities Required


• Must have the ability to communicate in English. Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times. Can communicate well with guests.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to
deal effectively with all applicants and associates, some of whom will require high levels of patience,
tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts. Ability to
prepare office memorandum and correspondence as well as provide clear and meaningful instructions,
guidance and counseling to all associates. Thorough knowledge of human resources practices and
procedures as well as considerable knowledge of state and federal laws and regulations pertaining to
human resources matters. Basic mathematical skills in order to perform moderately complex
calculations for salary and benefit administration and to forecast departmental expenses using a
calculator and/or moderately complex computer system. Ability to prepare correspondence and meet
deadlines. Ability to stand, walk and/or sit and continuously perform essential job functions for an
eight-plus hour shift. Ability to observe associates in the work place, analyze operations and detect
situations of concern with regard to areas such as associate performance, grooming, training, policy
adherence and morale.


Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction
with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests
and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a
guest relations ambassador, every working minute of every day.


Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive
to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be
adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or
improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help
whenever you are not sure how to do something.


Safety & Security:
The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM
Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key
controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.


NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the
performance of the fundamental job duties. Furthermore, the specific examples in each section are not
intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to
perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates
an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

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