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Harry's Server

Department: Harry's
Location: Warrenton, VA

Harry’s

Server

Job Description

 

Job Summary

The qualified guest-centered, proactive candidate we seek will be responsible for customer service, and delivering food orders to guests, stocking and preparing the dining room for the following shift. Hospitality and prior experience is a plus.

Job Requirements

  • Must be able to work in a fast-paced, energetic environment
  • Flexible schedule is required, including ability to work nights, weekends and holidays
  • Ensures that prep is done completely and correctly for the following days
  • Performs other duties as requested or assigned
  • Excellent Customer Services skills
  • Be on time at start of shift and ready to serve guests
  • Be in complete uniform in accordance to department guidelines
  • Set-up, service and break down food and beverage events in a timely and safe manner
  • Interact positively and confidently with guests
  • Ensure organization and cleanliness of all food and beverage service and storage areas.
  • Inform supervisor as to guest requests or concerns
  • Recycle all appropriate items i.e. bottles, cans, plastic, etc.

Experience and Key Attributes

  • Be enthusiastic, outgoing, positive and upbeat
  • Accommodating and willing to go the extra mile
  • Ability to build professional relationships with guests and create an air of familiarity
  • Prompt table greeting
  • Learn and maintain knowledge of food and beverage menus
  • Table service for guests (taking orders, answering menu and beverage inquiries, explaining daily features, placing orders with kitchen)
  • Running food to tables
  • Quality checks
  • Ability to use the POS system to process bills and taking payment
  • Handling guest concerns with the support of the management team
  • Ability to lift/carry 30+ lbs
  • Flexibility in work and quick retention in training

Reports to the Lead Server, Service Captain

Airlie is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.

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